ACDE Webinar | Stop Blaming Your Patients: Lead by Example and Become a Better Communicator

In clinical practice, you are constantly met with patients who don't "get it," whether their oral hygiene behaviors never change or they resist accepting treatment. Your automatic reaction may be to blame the patient. But what about you? In the age of social media, the you and your are faced with dispelling misinformation and false advertising. This, combined with dental anxiety and existing mistrust, creates constant communication barriers between patients and dental providers. Understand how simple and concise patient education tools in the dental setting can combat these factors and potentially improve patient outcomes. Learn to stop blaming the patient and improve your team's techniques. Discover how to rethink how you engage with patients and learn how to revitalize patient education by applying simple concepts of readability, plain language, and communication techniques.

Course Type:

Register for Upcoming Sessions

February 22, 2024 7:00 pm - February 22, 2024 8:00 pm

All times for all events are in local Central Time.

Zoom Webinar

Course Number: CF4456

Enrollment is limited to 27.



Learn How To

  • Explain readability in the context of patient communication and oral health education

  • Define plain language and prepare an example of using it for your next written/spoken communication

  • Identify at least three communication techniques from the American Medical Association that will improve patient understanding

Training Methods

Illustrated lectures, discussions, and case studies