
Our fall mandatory and fundamental training event provides every member of your dental team access to essential licensure continuing education credits in one powerful day. Your morning program features an overview of infection control and compliance and a timely discussion on resolving conflicts more effectively. The afternoon highlights Teresa Duncan, one of the world's most innovative practice management leaders. She will start with an essential discussion on insurance strategies and leave you ready to help your patients say "Yes!" to their treatment plans,
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Register for Upcoming Sessions
September 22, 2023 8:30 am - September 22, 2023 3:45 pm
Session Location:
Zoom Webinar
Course Number: CF3757
Tabs
Description
Learn How To
Infection Control and Compliance: It’s All Hands on Deck
- Evaluate your dental team’s adherence to infection control and compliance guidelines
- Consider new evidence related to infection prevention and control
- Set the stage for effective, ongoing infection prevention and control adherence within your dental office
It’s Hot in Here! Using Conflict Resolution Skills When Emotions Flare
- Identify root causes of conflict within your dental practice, including friction with patients, between coworkers, and within your home
- Navigate workplace conflicts, including today’s hot-button political differences
- Create new techniques to manage conflict and maintain relationships
Heads Up! Insurance Changes are Coming
- Discover your office's true insurance position
- Update your practice's insurance metrics
- Sidestep typical insurance staffing, ethical, and systemic pitfalls
Let’s Move Your Patients to Yes!
- Communicate treatment needs more effectively
- Overcome common patient plan objections
- Establish stable financial arrangements that work for your office and your patients
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